User avatar
3D-vice
Germany

Posted Wed Mar 15, 2023 7:28 am

Yep, the information given in Update #141 is distressing, at least.

I am sorry for @Jim being forced through such troubles.

It is an outrage that this company in China simply decides not to produce, print, ship, or provide replacements for any more keycaps! This has a very stale aftertaste and again raises the question of how much you can rely on an overseas company at all, no matter how good their reputation is.

Jim is honored to try to handle all the shipping and replacement of defective keycaps on his own, on top of the already pent-up frustration of the last month and a half and the added expense.

User avatar
intric8
Seattle, WA, USA

Posted Wed Mar 15, 2023 9:22 am

@Obitus,

I have some sets I will likely never use. I'd be happy to send you one. Free of charge.

User avatar
obitus1990
USA

Posted Wed Mar 15, 2023 5:43 pm

intric8 wrote:
Wed Mar 15, 2023 9:22 am
@Obitus,

I have some sets I will likely never use. I'd be happy to send you one. Free of charge.
Thanks for the kind offer, @intric8. I'll bide my time, though, and wait to see if I get my 4 sets.

User avatar
3D-vice
Germany

Posted Wed Jul 26, 2023 8:43 am

I've received my replacement keycaps today, yeah! :D

@Jim Thank you very much for your hard work. <3
Keycaps_Replacement_2023-07-26_web.jpg

User avatar
intric8
Seattle, WA, USA

Posted Thu Jul 27, 2023 9:54 am

Same for me as well!

Three (or four) cheers for Jim!!
IMG_3399.jpg

User avatar
Zippy Zapp
CA, USA

Posted Thu Jul 27, 2023 4:03 pm

Same here. My replacements just showed up today. Glad to finally not see the crooked keys. haha.





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