Zippy Zapp wrote: ↑Wed Jan 04, 2023 4:46 pm
I tell you it really stinks that they did not do very good quality control. Since the last posts I have been going through all my keys, which is a long boring task and have found quite a lot of keys on each set that are not acceptable. Off set printing on all my restore keys, crooked petscii symbols on several keys and 5 - 7 keys per set that are not aligned right in one way or another.
I know we are going to get there in the end, but honestly, this shouldn't be necessary at all. This company dropped the ball. I should have near perfect sets and not these OCD inducing keysets.
I hear you! Since I am a graphic artist, those missalignments trigger my personal OCD so hard.
But seriously, a few years ago, when my father had his company still running and I was supporting him, I've been in contact with a company for pad printing (here in Germany) that we had worked with. The cases which we had required to be printed had a much more complex shape than our keycaps and even their test-prints for quality control had an amazing quality and precision.
I don't want to badmouth all the Chinese companies and their low-priced offers across the board, but unfortunately there is always a difference in the quality of the products and production processes. Furthermore, the overseas distance and the language barrier is also always a hurdle.
However, it's the same old song: Quality has its price, but you have to be willing to pay this price if the product then costs three or four times as much...
I think the most significant issue with the printing company is their lack in production precision. As Jim had already stated:
"I can not believe that some keycap text has been printed on the WRONG keycap shape!"
But there is light at the end of the tunnel. Check out
Jim's lastest update on Indie GoGo!
(...) "The factory is remaking ALL of the keycaps and will be providing replacement pieces for whatever problem(s) there are. They are NOT replacing full sets as that is not necessary." (...)
But as you said: We are getting there!